Call Center Agent Job Opportunity in Dubai, UAE
Call Center Agent Job Opportunity in Dubai, UAE
Job Overview
Are you a proactive individual with excellent communication skills? A dynamic company in Dubai is urgently hiring a Call Center Agent to join our team. This full-time position offers a competitive salary ranging from AED 2,000 to 3,999 per month. If you are passionate about customer service and looking for a rewarding career, we invite you to apply.
Key Responsibilities
As a Call Center Agent, your primary responsibilities will include:
- Answering customer calls and providing accurate, satisfactory answers to their queries and concerns.
- De-escalating situations involving dissatisfied customers by offering patient assistance and support.
- Calling clients and customers to inform them about the company’s new products, services, and policies.
- Guiding callers through troubleshooting, navigating the company website, or using products or services.
- Reviewing customer or client accounts, providing updates and information about billing, shipping, warranties, and other account items.
- Collaborating with other call center professionals to improve customer service.
- Assisting in training new employees and informing them about the company’s customer management policies.
Qualifications and Skills
To succeed in this role, you should possess the following qualifications and skills:
- Experience: 0-1 years of experience in a customer service or call center role.
- Skills: Excellent communication and problem-solving skills.
- Languages: Proficiency in English is required.
- Personal Attributes: Ability to remain calm and composed in stressful situations, a proactive attitude, and a strong team player.
Compensation and Benefits
- Salary: AED 2,000 - 3,999 per month.
- Benefits: Accommodation, company visa, health insurance, and other benefits as per UAE law.
Why Join Us?
Joining our team means you will be part of a supportive and dynamic work environment. We value our employees and provide opportunities for growth and development. This is an excellent chance to build your career in the customer service industry in Dubai.
Location
Our office is located in Dubai, UAE, offering a vibrant and multicultural environment.
Career Level
This position is ideal for junior professionals looking to gain valuable experience in the call center industry.
How to Apply
If you meet the above qualifications and are interested in this opportunity, please send your CV via WhatsApp to 0555165231. We look forward to hearing from you!
About Us
We are a medium-sized company with a team of 11-50 employees. Our focus is on providing exceptional customer service and ensuring client satisfaction. Join us and become a part of our dedicated team.
For any inquiries, please contact us via WhatsApp at 0555165231. Apply today and take the first step towards a rewarding career in customer service!
